viaLanguage.com -Press Release

OHSU SELECTS VIALANGUAGE FOR DOCUMENT TRANSLATION

Online Translation System Helps Reduce Impact of Language Barriers on Health Care

PORTLAND, Ore. – March 16, 2004 – viaLanguage, a global online translation and editing services company, today announced that Oregon Health & Sciences University (OHSU) has selected viaLanguage for most of its ongoing written translation needs, such as patient education brochures, consent forms and advance directives.

“While we employ a multilingual staff to conduct on-site interpretation for non-English speaking patients, translating written materials requires a completely different skill set,” explained Jerry Walker, manager of OHSU’s Translation and Interpreter Services. “Each year, we coordinate interpreter and translation services for OHSU patients speaking 40 different languages. The translation services provided by viaLanguage have allowed us to better accommodate requests from OHSU physician practices, hospitals and research projects when written information has to be disseminated in patients’ primary languages.”

“Some 47 million people in the U.S. speak a language other than English at home,” said Chanin Ballance, CEO, viaLanguage. “Studies show that far too many people receive less than adequate health care because of language barriers. Our job is to help hospitals provide patients with limited English proficiency the best possible health care, while helping them comply with the Healthcare Equality and Accountability Act.”

Secure Online Submissions, Productivity Reports The viaLanguage Online Language System allows clients to access high-quality translation and editing services from their desktops, databases or content management systems. Customers submit documents for translation securely over the Web at www.vialanguage.com. They receive price quotes and estimated due dates within minutes. Project turnaround time is typically three-to-five workdays. Organizations such as OHSU also have access to online productivity reports that enable them to track projects and create budgets.

About viaLanguage
viaLanguage is a leading provider of online language translation services for marketing collateral, technical documentation, presentations, reports, general correspondence, Web content and software strings of text. The viaLanguage Online Language System (OLS) gives organizations the ability to access high-quality translation and editing services from their desktops or content management systems. Projects are submitted through an easy-to-use secure Web interface, and are automatically routed to human translators who specialize in specific languages and terminology. Online submission, instant job quoting and reporting allow organizations to centralize their translation processes, guaranteeing higher quality and consistency. Clients include: BASF, Citibank, DaimlerChrysler, Freightliner, General Motors, Hewlett-Packard, NetIQ, Unicru, and state governments.


	Press Release OHSU SELECTS VIALANGUAGE FOR DOCUMENT TRANSLATION Online Translation System Helps Reduce Impact of Language Barriers on Health Care PORTLAND, Ore. – March 16, 2004 – viaLanguage, a global online translation and editing services company, today announced that Oregon Health & Sciences University (OHSU) has selected viaLanguage for most of its ongoing written translation needs, such as patient education brochures, consent forms and advance directives. “While we employ a multilingual staff to conduct on-site interpretation for non-English speaking patients, translating written materials requires a completely different skill set,” explained Jerry Walker, manager of OHSU’s Translation and Interpreter Services. “Each year, we coordinate interpreter and translation services for OHSU patients speaking 40 different languages. The translation services provided by viaLanguage have allowed us to better accommodate requests from OHSU physician practices, hospitals and research projects when written information has to be disseminated in patients’ primary languages.” “Some 47 million people in the U.S. speak a language other than English at home,” said Chanin Ballance, CEO, viaLanguage. “Studies show that far too many people receive less than adequate health care because of language barriers. Our job is to help hospitals provide patients with limited English proficiency the best possible health care, while helping them comply with the Healthcare Equality and Accountability Act.” Secure Online Submissions, Productivity Reports The viaLanguage Online Language System allows clients to access high-quality translation and editing services from their desktops, databases or content management systems. Customers submit documents for translation securely over the Web at www.vialanguage.com. They receive price quotes and estimated due dates within minutes. Project turnaround time is typically three-to-five workdays. Organizations such as OHSU also have access to online productivity reports that enable them to track projects and create budgets. About viaLanguage viaLanguage is a leading provider of online language translation services for marketing collateral, technical documentation, presentations, reports, general correspondence, Web content and software strings of text. The viaLanguage Online Language System (OLS) gives organizations the ability to access high-quality translation and editing services from their desktops or content management systems. Projects are submitted through an easy-to-use secure Web interface, and are automatically routed to human translators who specialize in specific languages and terminology. Online submission, instant job quoting and reporting allow organizations to centralize their translation processes, guaranteeing higher quality and consistency. Clients include: BASF, Citibank, DaimlerChrysler, Freightliner, General Motors, Hewlett-Packard, NetIQ, Unicru, and state governments.